Account Management

Yes. Early deposit access is a free service that gives you access to your paychecks, government payments, and other automated clearing house deposits two to four days early. Availability and timing is dependent on the payer, and not all deposits will be early. It's also important to keep in mind that early deposit access works as a provisional credit to your account. If we don’t receive final settlement from the payer, we may be required to reverse the credit, and you may be responsible for repayment of funds used and any resulting fees. See your Membership and Account Agreement for details.

We offer both overdraft protection and Courtesy Pay options. To enable Overdraft Protection in digital banking, click the three dots on the ribbon at the top of the page and scroll to Overdraft Protection. Once there, toggle to “Overdraft Protection Enabled” and select the account you would like to transfer money from in the event of an overdraft. To learn more, visit our Courtesy Pay Assurance page.

¡Sí! If you’re on a desktop, click your profile picture in the upper-right corner and select the language of your choice. If using the app, tap “Menu” in the lower-right corner, then make your selection.

If you aren’t currently enrolled in eStatements, it’s easy to set up in digital banking. 

• On desktop: Click the ellipsis in the top menu and choose “Documents and Statements.” Slide the toggle to the right, then review and accept the eStatement Enrollment Terms and Conditions.
• In the app: Tap “Menu,” select “Documents and Statements” from the “More” drop-down, and go through the same steps as above to complete enrollment.

You’ll now have electronic access to your statements, tax forms, and notices, and can download or print them any time you’d like.

Great question. “Current balance” is a compilation of credits and debits (incoming and outgoing funds) that are moving throughout an account at any given time. Pending transfers or payments that haven’t been fully processed may be listed in your transaction history but won’t be reflected in your current balance. “Available balance” is how much you currently have in your account minus pending payments and deposits and is a more accurate reflection of the money available to use.

When you log in to digital banking on a desktop computer, your balance showing on the left is your available balance. On the app, your current and available balances will be listed on the homescreen, when applicable.