Account Management

We offer both overdraft protection and Courtesy Pay options. To enable Overdraft Protection in digital banking, click the three dots on the ribbon at the top of the page and scroll to Overdraft Protection. Once there, toggle to “Overdraft Protection Enabled” and select the account you would like to transfer money from in the event of an overdraft. To learn more, visit our Courtesy Pay Assurance page.

¡Sí! If you’re on a desktop, click your profile picture in the upper-right corner and select the language of your choice. If using the app, tap “Menu” in the lower-right corner, then make your selection.

If you aren’t currently enrolled in eStatements, it’s easy to set up in digital banking. 

• On desktop: Click the ellipsis in the top menu and choose “Documents and Statements.” Slide the toggle to the right, then review and accept the eStatement Enrollment Terms and Conditions.
• In the app: Tap “Menu,” select “Documents and Statements” from the “More” drop-down, and go through the same steps as above to complete enrollment.

You’ll now have electronic access to your statements, tax forms, and notices, and can download or print them any time you’d like.

Great question. “Current balance” is a compilation of credits and debits (incoming and outgoing funds) that are moving throughout an account at any given time. Pending transfers or payments that haven’t been fully processed may be listed in your transaction history but won’t be reflected in your current balance. “Available balance” is how much you currently have in your account minus pending payments and deposits and is a more accurate reflection of the money available to use.

When you log in to digital banking on a desktop computer, your balance showing on the left is your available balance. On the app, your current and available balances will be listed on the homescreen, when applicable.

Both your current and available balances for deposit accounts will be displayed on the account dashboard in the app. (For an explanation on how the two balances operate, please refer to the “What’s the difference between ‘current balance’ and ‘available balance’?” FAQ.) For loans, the “current” balance is displayed. (The exception is credit card balances, which will show both the current and available balances.) For example, a certificate requires a minimum of $1,000 to remain open; therefore, the “available” balance will be $1,000 less, because the minimum balance of $1,000 is “unavailable.” For deposit accounts, you can see both your current and available balances on the account history page.