As a reminder, SELCO will never call, email, or text asking for sensitive information, such as your PIN, full SSN, debit/credit card numbers, or CVV code. Click here to learn how to stay a step ahead of scammers this holiday season.
Your one-stop shop for tutorials, tips, and FAQs for making the most of your SELCO accounts.
Easily make the transition from online/mobile banking to digital banking.
Quick Balance lets you see your account balances without logging in.
Set up external institutions that you’d like to view from your digital banking homepage.
All of your member-to-member transfers, Bill Pay payees and scheduled bill payments, and internal and external transfers will be waiting for you when you log in for the first time.
If you currently use Card Manager, you’ll need to deactivate your card controls and alerts in the app and recreate them in the updated digital banking system. Similarly, any existing account alerts (e.g., account balance, transaction alerts, “Notify Me” login alerts, etc.) will need to be recreated in the updated system.
Yes, in most cases you can. Typically, the primary (or first-named account holder) will keep the current username. To get started with your own login, register using any member number where you’re an account holder on all the deposits and loans. Once logged in, you’ll see a personalized view of all your deposits and loans at SELCO across any other membership accounts you hold.
No, this upgraded technology, which includes face or fingerprint ID, allows you to log in quickly and securely without the need to enter a security code at every login. However, for extra peace of mind, you can choose to log in with two-factor authentication each time. Note: Your initial login for every device will require security code verification.
Great question. “Current balance” is a compilation of credits and debits (incoming and outgoing funds) that are moving throughout an account at any given time. Pending transfers or payments that haven’t been fully processed may be listed in your transaction history but won’t be reflected in your current balance. “Available balance” is how much you currently have in your account minus pending payments and deposits and is a more accurate reflection of the money available to use.
When you log in to digital banking, the balance showing on the left is your current balance.
Account maintenance changes, such as adding or deleting shares or owners, may take up to 30 minutes to be reflected on your account.
We’ve expanded our financial resources to include some new and improved tools, available from your dashboard and integrated with your account history:
You can even customize your dashboard to prioritize which tools you’d like to use on a regular basis.
As long as you regularly access digital banking, your credit score will be updated every seven days and displayed within your digital banking screen. You also have the ability to refresh your credit score every 24 hours by clicking “Refresh Score.” This is done by navigating to the detailed Credit Score Dashboard from within digital banking.
With the upgrade, account holders can each have their own personalized login. Each account holder will also have their own Bill Pay profile and payees, meaning scheduled bill payments won’t immediately be visible between users. However, account owners can submit a secure form in digital banking to request Bill Pay profiles be manually linked between users.
¡Sí! If you’re on a desktop, click your profile picture in the upper-right corner and select the language of your choice. If using the app, tap “Menu” in the lower-right corner, then make your selection.