How-Tos and FAQs

Our digital banking system supports the last two versions of Chrome, Firefox, Safari, and Edge, as well as iOS 16 or higher and Android 13 or higher. To update the Android WebView and Chrome browser on an Android device, follow these instructions: 

Update Android System WebView:

1. Launch the Settings app.
2. Tap Apps.
3. Select Android System WebView.
4. Tap App details in store.
5. Tap Update. Then, restart the device.

Update Chrome on Android:

1. Open the Google Play app and tap your profile picture in the top-right corner.
2. Select Manage apps & device > Updates available.
3. You'll see available updates for apps on your phone. Find Google Chrome and tap Update. Or tap Update all.

By enabling Face or Fingerprint ID, you can log in quickly and securely without entering a security code every time. However, as an additional layer of security, you may be prompted to enter a code on occasion. Please note: Your initial login for every device will require security code verification.

Great question. “Current balance” is a compilation of credits and debits (incoming and outgoing funds) that are moving throughout an account at any given time. Pending transfers or payments that haven’t been fully processed may be listed in your transaction history but won’t be reflected in your current balance. “Available balance” is how much you currently have in your account minus pending payments and deposits and is a more accurate reflection of the money available to use.

When you log in to digital banking on a desktop computer or the app, the available balance on your cash accounts (checking, savings, etc.) will show up in bold on the left with your current balance in smaller type. For lines of credit (HELOCs, for example), the current balance will appear in bold and available balance in smaller type.

Yes. Early deposit access is a free service that gives you access to your paychecks, government payments, and other automated clearing house deposits two to four days early. Availability and timing is dependent on the payer, and not all deposits will be early. It's also important to keep in mind that early deposit access works as a provisional credit to your account. If we don’t receive final settlement from the payer, we may be required to reverse the credit, and you may be responsible for repayment of funds used and any resulting fees. See your Membership and Account Agreement for details.

Yes, in most cases you can. Typically, the primary (or first-named account holder) will keep the current username. To get started with your own login, register using any member number where you’re an account holder on all the deposits and loans. Once logged in, you’ll see a personalized view of all your deposits and loans at SELCO across any other membership accounts you hold.