2022 tax forms have been mailed and are also available in digital banking by selecting Documents & Statements, then Tax Forms & Notices. Click here to learn more.

Digital Banking

Frequently Asked Questions

Digital banking is a convenient and secure way to access your account 24 hours a day, 7 days a week, through the internet and via our mobile app. With digital banking you can:

  • View your account balances and history.
  • View your pending and recent transactions and transaction history.
  • View your eStatements.
  • Transfer funds and pay bills.
  • Deposit checks (from the app).
  • Apply for accounts and loans.
  • Set up transactional and security alerts.
  • Customize your dashboard with helpful financial resources.

Yes, enrolling in digital banking is necessary if you are a new user. Simply click the "Register with Digital Banking" link at the digital banking login screen and follow the prompts that walk you through the process.

To access your account through digital banking, you will need the following:

  • Any type of computer that can access the internet.
  • Any mobile device capable of downloading the digital banking app.
  • Our upgraded digital banking system supports the last two versions of Chrome, Firefox, Safari, and Edge, as well as iOS 15 or higher and Android 12 or higher.
  • An active account with SELCO Community Credit Union.
  • A valid and accessible email address on file with us.

Yes. If you aren't already a member, it takes about five minutes to apply through our online membership application.

Yes, joint owners can access the account in the same way that you do. To gain access, joint owners will be required to register for digital banking independently using the primary account holder’s account information, then create their own username and password. (Check out this how-to.)

Digital banking supports the download of statement data via WebConnect, which does not allow for sending of messages, performing transfers, or sending bill payments.

There are no limits on how often you can use digital banking.

You may be locked out. As a security feature, if you unsuccessfully attempt to log on to digital banking 3 times, access will be denied for your account. This is to prevent someone from trying to guess your password. If you are having difficulty logging on, please call the Service Center at 800-445-4483 during business hours or click on the "Forgot your username or password?" link at the digital banking login screen to unlock your account.

You can reset your password by clicking on the "Forgot your username or password?" link on the digital banking login page. Or you can call the Service Center at 800-445-4483 during business hours so that we may reset your password.

In addition to viewing your accounts, transaction history, and check images, you can deposit checks, schedule bill payments, transfer funds, apply for a loan, sign up for and view eStatements, and even schedule virtual or in-person appointments. To schedule an appointment, from the Menu, scroll to the bottom of the screen and tap Contact Us.

You can access all of your SELCO accounts.

Please send us a secure message or call the Service Center at 800-445-4483 during business hours. To send a secure message, click on the envelope in the upper-right corner.

Call us at 800-445-4483. We’ll be happy to help.

Our upgraded digital banking system supports the last two versions of Chrome, Firefox, Safari, and Edge, as well as iOS 15 or higher and Android 12 or higher.

Yes, you can open additional accounts on the app, including savings, money market, or checking. To do this, tap "Accounts” to get a list of your accounts, then tap “Open a New Account" located below your accounts, choose which type of account you would like to open, then follow the prompts. You can also click on the Menu icon in the lower-right corner and select “Open an Account.”

SELCO limits electronic transfers made via digital banking from certain savings accounts to six per calendar month. Because of this, you cannot make more than six monthly electronic transfers from each savings account, secondary savings account, or money market account.

Online banking operates in real time, so transactions are reflected on your account immediately.

We'd like to have your current email address on record as a way of notifying you regarding important account information. From time to time, with your permission, we may also send you notifications regarding special offers or other information. We respect our members' privacy, and will never sell or give your email address to anyone.

Yes, digital banking supports the current version of Quicken and QuickBooks plus the two previous versions for downloading your account history.

Our app is compatible with current iOS and Android operating systems. For all other operating systems, our mobile browser version includes a responsive design developed for smaller screens.

Visit Quicken Help or QuickBooks Help for more information and support.

Yes. If you are enrolled in SELCO’s mobile banking, you can view your accounts and transaction history on your Apple Watch. From your Apple Watch compatible iPhone, open the Apple Watch app and select SELCO from the list of available apps.

This is due to a developer options setting on your device, but it’s easy to fix:

  • Go to Settings.
  • Select “Developer options.”
  • Disable the “Don't keep activities” or “Immediately destroy activities” settings.
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