Deactivate/Activate A User

When an employee is on extended leave and/or should not be accessing the account for other reasons for a period of time, they can be deactivated from your digital banking. To learn more about the prerequisites for deactivating and activating a user, please refer to the Business Digital Banking Manage Users Guide (digital banking login required). 

  1. Step 1

    Click Manage Users, Users in the left navigation, then View next to the user's name you wish to deactivate or re-activate.

  2. Step 2

    Click More, then select Deactivate User or Activate User, then click Yes to confirm.

    Deactivate/Activate A User - Step 2