Security Center

Fraud Alerts

  • November 1, 2018

    New Malware Alert

    Seeing weird pop-ups when you don't expect them? Ensure your browser is current on security patches; if you suspect you have CSIM malware, scan your machine with antivirus software, or take it to a service provider who can do this for you

    Read more
  • October 2, 2018

    National Cyber Security Awareness Month

    The FTC is offering tons of resources this year, from Twitter chats to YouTube playlists, to help keep you informed and proactive in the fight against fraud.

    Visit FTC.gov

What to Do When There's a Problem

If your card has been lost or stolen...

If your SELCO credit card, debit card, or card information is lost or stolen, call us right away—day or night—at 800-445-4483 so your card can be blocked. If it’s outside regular business hours, we’ll connect you with the Visa Fraud Center.

To get a replacement card, contact us during business hours or stop by any branch to get a new card on the spot.

If your account has been compromised...

If you suspect your checking or savings account has or may be compromised, contact us immediately during business hours so we can protect your account and begin an investigation.

If you see suspicious charges...

If you see an unauthorized card transaction on your account, call us right away—day or night—at 800-448-4483 so we can protect your account from further unauthorized activity. If it’s outside regular business hours, we’ll connect you with the Visa Fraud Center.

If the unauthorized transaction is not a card transaction, please call us during regular business hours and we'll partner with you to resolve the situation.

To get a replacement card, contact us during business hours or stop by any branch to get a new card on the spot.

If an authorized transaction doesn’t appear correctly on your account, you can file a dispute by contacting us during regular business hours.

If you need help and our Service Center is closed...

If your SELCO debit or credit card is lost or stolen, or if you notice suspicious activity on your account, call us right away—day or night—at 800-445-4483 so your card can be blocked. If it’s outside regular business hours, we’ll connect you with the Visa Fraud Center.

To get a replacement card or initiate other actions to protect your account, contact us during business hours or stop by any branch to get a new card on the spot.

Tips and Best Practices

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Generation Z and the Minefield of Online Scams

Young people's familiarity with technology—specifically, social media—can create a false sense of security when targeted by online scams.

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The Many Schemes of Scam Artists

From unexpected winnings to fake charities, this anthropomorphic inspector breaks down the increasingly complex ways fraudsters collect financial information.

What to Do About Those Annoying Robocalls

What to Do About Those Annoying Robocalls

Robocalls come in many forms, and have gotten smarter about tricking you into answering. Here's how to slow them down.

Popular Holiday Scams (and How to Avoid Them)

Popular Holiday Scams (And How to Avoid Them)

It’s natural to let your security slip a little when spending a lot. That's why scammers step up their game during the holidays.

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Swimming Clear of Phishing Scams

Scammers aren't going away anytime soon, even if their methods change with the times. Here are a few tips for avoiding their hooks.

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Be Aware of 'Free' Trial Offers

If it sounds too good to be true, it probably is.

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How Bad Habits Can Lead to Identity Theft

Luckily, the best protection is just a matter of small changes to everyday habits.