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Security Center

Fraud Alerts

  • June 12, 2018

    Tech Support Scams

    Real computer tech support companies don’t use pop-ups and unsolicited phone calls. A useful reminder from the FTC on how to detect phony security threats.

    Visit FTC.gov
  • June 13, 2018

    Traveling Around Vacation Scams

    Four helpful tips from the FTC on how to spot confusing, misleading, or downright scam promotions while planning your summer vacation.

    Visit FTC.gov

What to Do When There's a Problem

If your card has been lost or stolen...

If your SELCO credit card, debit card, or card information is lost or stolen, call us right away—day or night—at 800-445-4483 so your card can be blocked. If it’s outside regular business hours, we’ll connect you with the Visa Fraud Center.

To get a replacement card, contact us during business hours or stop by any branch to get a new card on the spot.

If your account has been compromised...

If you suspect your checking or savings account has or may be compromised, contact us immediately during business hours so we can protect your account and begin an investigation.

If you see suspicious charges...

If you see an unauthorized card transaction on your account, call us right away—day or night—at 800-448-4483 so we can protect your account from further unauthorized activity. If it’s outside regular business hours, we’ll connect you with the Visa Fraud Center.

If the unauthorized transaction is not a card transaction, please call us during regular business hours and we'll partner with you to resolve the situation.

To get a replacement card, contact us during business hours or stop by any branch to get a new card on the spot.

If an authorized transaction doesn’t appear correctly on your account, you can file a dispute by contacting us during regular business hours.

If you need help and our Service Center is closed...

If your SELCO debit or credit card is lost or stolen, or if you notice suspicious activity on your account, call us right away—day or night—at 800-445-4483 so your card can be blocked. If it’s outside regular business hours, we’ll connect you with the Visa Fraud Center.

To get a replacement card or initiate other actions to protect your account, contact us during business hours or stop by any branch to get a new card on the spot.

Tips and Best Practices

Popular Holiday Scams (and How to Avoid Them)

Popular Holiday Scams (And How to Avoid Them)

It’s natural to let your security slip a little when spending a lot. That's why scammers step up their game during the holidays.

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Swimming Clear of Phishing Scams

Scammers aren't going away anytime soon, even if their methods change with the times. Here are a few tips for avoiding their hooks.

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Be Aware of 'Free' Trial Offers

If it sounds too good to be true, it probably is.

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How Bad Habits Can Lead to Identity Theft

Luckily, the best protection is just a matter of small changes to everyday habits.