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Report Card Lost/Stolen

  1. Step 1

    Select the associated checking or credit card account.

  2. Step 2

    Tap Card Services. (Note: If you want to report a card lost or stolen from a linked account, be sure to first switch your profile to that account.)

    Report Card Lost_Stolen - Step 2

  3. Step 3

    Select Report Card Lost/Stolen from the menu.

  4. Step 4

    Ensure the highlighted card is the one you'd like to replace, then press Continue. (Note: If the shipping address on file is incorrect, send us a secure message or call us at 800-445-4483.)

  5. Step 5

    Select an option from the list and tap Continue. Enter the authorization code sent to your device and tap Done. Your misplaced/stolen card has been canceled and a replacement card has been ordered and should arrive within 10–14 business days.

    Report Card Lost/Stolen Graphic Step 5