How to access PrivateLine
- Call us at 800-445-4483.
- Select Option 3 to access PrivateLine during business hours. (After business hours, select Option 1.)
- Enter your member number followed by the # sign.
- Enter your PIN (Personal Identification Number) access code followed by the # sign.
(If you haven't set up a PIN, press 2 on the main menu to speak with a member service representative.) - Enter the last four digits of your Social Security number followed by the # sign.
There are two different ways to use PrivateLine. Menu Mode lets you access your account by navigating a list of options. Expert Mode lets you enter shortcut commands to more quickly access your account without listening to the menus. To quickly switch to Expert Mode, press 4 then 5 after logging in.
See the lists below for all commands in both modes.
| Press 1 for checking information then press... |
|---|
| 1 for recent checks |
| 2 for recent deposits |
| 3 for recent transactions |
| 4 for recent withdrawals |
| 5 for check number inquiry |
| 6 for stop payment |
| 7 for dividends and interest |
| 8 for detailed transaction information |
| 9 for transfers and withdrawals |
| 0 to speak with a member service representative |
| Press 2 for savings information then press... |
|---|
| 1 for recent deposits |
| 2 for recent withdrawals |
| 3 for recent transactions |
| 4 for transfers and withdrawals |
| 5 for dividends and interest |
| 6 for recent ATM transactions |
| 7 for recent debit card transactions |
| 8 for recent ACH transactions |
| 0 to speak with a member service representative |
| Press 3 for transfers and withdrawals then press... |
|---|
| 1 for transfers |
| 2 for withdrawals |
| 4 to choose a different account |
| 0 to speak with a member service representative |
| Press 4 for account maintenance then press... |
|---|
| 1 to change your access code |
| 2 to change your preferred language |
| 3 to report a lost or stolen card |
| 4 for a list of your accounts |
| 5 to change to Expert Mode |
| 0 to speak with a member service representative |
Expert Mode
By switching to expert mode, you can quickly jump to the information you need without having to navigate through the menus.
Balance Information
- 32# Checking Balance List
- 52# Loan Information
- 57# Loan Payment
- 22# Account Balance
- 72# Savings Information
- 12# Savings Balance List
- 15# List of Open Loans
- 56# Loan Payoff
Tax Information
- 43# IRA Information (current year)
- 33# Dividends and Interest
- 55# Interest Paid
Other Information
- 34# Check Number Inquiry
- 74# Last Payroll Deposit
- 51# Last Deposit
- 30# Recent Deposits
- 31# Recent Withdrawals
- 24# Recent Transactions
- 54# Loan History
- 50# Loan Advances for the Month
- 76# Transaction by Date and Amount
- 25# Recently Cleared Checks
Transactions
- 73# Savings to Checking
- 37# Checking to Savings
- 77# Funds Transfer (Account to Account)
- 53# Loan to Checking
- 35# Checking to Loan
- 75# Savings to Loan
- 58# Loan to Savings
- 79# Savings Withdrawals *Allows a check withdrawal of available funds from the savings ID specified
- 39# Transfers and Withdrawals *Allows a check withdrawal of available funds from the checking ID specified
- 59# Loan Advances *Allows a check withdrawal of available funds from the Line of Credit *(Minimum transaction amount of $50.00)
Additional Requests
- 66# Stop Payment
- 61# Make mortgage payment
- 60# Mortgage Information
- 62# Log In with Different Account
- 97# Change Access Code
- 11# Spanish Language
- 42# Good-bye
- 90# Change to Menu Mode