Having trouble receiving an authentication code to access digital banking? If you’re using the mobile app, please try having SELCO call you with the code or have the code emailed to you.
We’ve heard from a small number of SELCO members who have received automated fraud calls with caller ID indicating the caller is SELCO.
SELCO does not make outbound calls from our 800 number, and we won't ask for your:
If you’re ever unsure you’re speaking with a SELCO representative, hang up and call us directly at 800-445-4483.
Scammers aren’t going anywhere, but that doesn’t mean there aren’t ways for you to protect your information.
If suspicious card activity is identified, you’ll receive a text with the transaction details. If it wasn’t you, the transaction may be declined or your card blocked (or both) to protect your account. To sign up for fraud alerts:
If you see an unauthorized card transaction on your account, call us right away—day or night—at 800-445-4483 so we can protect your account from further unauthorized activity. If it’s outside regular business hours, we’ll connect you with the Visa Fraud Center.