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COVID-19 Member Information Center

In response to the COVID-19 pandemic, we’re evolving our services to continue serving you safely.

We're Here To Serve You

Update: May 19, 2020 10:15AM PT

If interested in a PPP loan: We encourage members and nonmembers to apply through Lendio. The Lendio site will walk you through the process and answer common questions. SELCO does not underwrite, fund, or service PPP loans for Lendio.

Looking for an update on your application status? The best avenue is to contact Lendio directly at 855-853-6346. Unfortunately, SELCO doesn’t have access to the Lendio system and cannot provide status updates.

To limit the spread of the virus, we’ve closed all branch lobbies and some locations. We’re now offering expanded services through our drive-ups. 

As we strive to serve you safely and with minimal wait times, we urge you to use our free online banking and mobile banking for routine transactions, including transfers, payments, mobile deposits, and more. We also offer an online scheduling tool to set up consultations by phone or video conference.

If your income has been disrupted by COVID-19, we encourage you to consider our COVID-19 Financial Assistance Program. Helping you through financial ups and downs is our very reason for existing. Throughout our 84-year history—from the throes of the Great Depression to today—we’ve served our members without interruption. You can count on that to continue.

Access Your Account

As we strive to protect our community while serving you safely and with minimal wait times, we urge you to use our free digital services for routine transactions, including transfers, payments, mobile deposits, returning signed documents, and more.

This is also a great time to set up automatic direct deposit of your paychecks through your employer.

Learn more

Drive-up Only Branches

We’ve expanded our drive-up services to include routine transactions, instant-issue cards, cashier's and temporary checks, money orders, notary public services, help accessing online banking, and more. Visit our branch locations page for specific hours and services.

Temporarily Closed

The following branches are temporarily closed altogether: AlbanyForest Park (Portland)Redmond–Walmart, and West Bend. However, ATM access remains available at each closed branch location. 

COVID-19 Financial Assistance Program

If your income has been disrupted by COVID-19, you may be eligible for an income disruption loan, our special Skip Payment offer, or home equity loan help through our COVID-19 Financial Assistance Program.

We also have relief options available for your business. To learn more, visit our COVID-19 Financial Assistance for Businesses page.

Email Archive

We're sharing the latest on our response to the pandemic through email. If you haven't already done so, update your contact information by calling 800-445-4483.

Learn more

Frequently Asked Questions

Visit our COVID-19 Member FAQ for frequently asked questions about our virtual branch options, SELCO's safety and soundness, economic impact payments, and more. If you have a question we haven’t answered, please give us a call at 800-445-4483.